Our Promise
We value your privacy. We don’t sell your data. We don’t run ads. We only collect the information we need to run this community and make your experience better.
1. What we collect
- Required: Email address, username (public and cannot be changed).
- Optional: First and last name (you can choose whether it’s visible), profile photo, cover photo, and any other info you choose to share on your profile.
- Automatically collected: Session cookies (for site performance) and basic analytics data (to understand how people use the site).
- Payment info: Membership payments are handled by Stripe. We never see or store your credit card details.
2. How we use your info
- To create and manage your account.
- To display your username (and any other profile info you choose to share) to other members.
- To process membership payments via Stripe.
- To improve site performance, stability, and features.
- To communicate with you about your account, community updates, or policy changes.
3. How we protect your info
- We use secure systems and practices to protect your data.
- Only authorized admins have access to your personal information.
- We never sell your data to third parties.
4. Cookies & tracking
- We use session cookies for things like staying logged in and caching for faster page loads.
- We use site analytics to understand usage trends, not to track you across the web.
5. Sharing your data
We only share data when necessary to:
- Provide services you’ve requested (e.g., payment processing with Stripe).
- Comply with legal requirements.
- Protect our rights or community safety.
6. Your rights under GDPR & CCPA
If you are located in the EU or California, you have the right to:
- Access the personal data we hold about you.
- Request deletion of your personal data.
- Request correction of inaccurate or incomplete data.
- Limit or object to certain processing of your data.
- Receive a copy of your data in a portable format.
To exercise any of these rights, email help@growandflow.community
7. Account deletion & data retention
- If you close your account, we’ll delete your personal information within a reasonable timeframe, except for data we’re legally required to keep (e.g., payment transaction records).
8. Changes to this policy
If we make major changes, we’ll let you know via email or site notification.
9. Contact
Questions about privacy? Email help@growandflow.community